Shipping policy

Shipping Policy

ORDER PROCESSING:

Please allow 1-2 days to process your order. Expect an email within 1-2 weeks to let you

know your order is on the way!

 

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to

shipping" button. Local delivery is available for addresses within 30 miles of our shop.

If the local delivery option does not show up during checkout, your order is not eligible for

local delivery.      

 

When your order is ready for delivery, you will receive an email with real-time tracking

information.

 

FLAT RATE SHIPPING

Orders are generally shipped within 2 - 7 days.

 

Free shipping for orders over $95.

 

We currently do not ship outside of USA.

 

DOMESTIC SHIPPING RATES AND ESTIMATES:

Shipping charges for your order will be calculated and

displayed at checkout.

 

INTERNATIONAL SHIPPING:

We do not offer international shipping currently.

 

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 14 days after delivery, if the item is unused and in its original

condition, we will refund the full order amount minus the shipping costs for the return.

 

If your order arrives damaged in any way, please email us as soon as possible

at support@tumblecraft.com with your order number and a photo of the item’s condition. We

address these on a case-by-case basis but will try our best to work towards a satisfactory

solution.

 

If you have any further questions, please don't hesitate to contact us at sales@tumblecraft.com.